Returns | Cancellations | Shipping
Trione Winery will gladly replace flawed wines at no cost to the consumer. Please email us at firstname.lastname@example.org or call the tasting room at 707.814.8100 to speak to our team to arrange replacements.
Trione Winery is not responsible for wines damaged due to weather or those unable to be delivered should the consumer be unavailable to sign for the product. All packages of wine require an adult signature. Trione Winery is not responsible for reshipping/redirecting shipping charges.
Trione Winery has a knowledgeable team and is happy to recommend proper shipping procedures during the high heat months to ensure wine is delivered in the best condition.
California sales tax is charged for wine that is shipped to a California address or picked up at the winery. Some states outside of California require that we collect sales tax payable to that state. If we are required to collect sales tax for your state, the tax will be added to your invoice at checkout.
Can you ship to all states?
We are currently able to ship to all states except Kentucky, Mississippi and Utah.
Shipping During Summer Months
Yes, we are able to ship to most states during the summer months utilizing temperature- controlled ground shipping. This is refrigerated ground service offered by both UPS and FedEx. Packages are consolidated weekly and transported via a refrigerated truck to the hub nearest to you. The package is then converted to next-day delivery.
It is very important that our wines reach you with as little exposure to heat and cold as possible. So, during the summer months, we hold shipments to some regions that are not serviced by temperature-controlled shipping until we can assure that the wine will not be subject to adverse weather. If you receive a weather hold notification, your wine will be held until it is safe to ship it. You will then receive a shipping confirmation. You do have the option of upgrading to overnight delivery. For information about shipping via next-day service with FedEx or UPS, contact us at email@example.com.